Frequently asked questions
No, we do not share, sell, or disclose email content to third parties. Data is strictly used for security purposes within the customer’s environment, and all processing occurs in compliance with data protection regulations such as GDPR and HIPAA.
By default, email metadata and security event logs are retained for a specified period to comply with security and compliance requirements. Customers can customize their data retention policies, including defining how long data is stored and when it should be deleted, ensuring alignment with regulatory needs.
We follow the most strict privacy protocols and only process the necessary data required for threat detection and remediation, ensuring email communications remain private and secure between tenants.
We ensure strict data isolation between tenants, meaning customer data is stored and processed separately to prevent unauthorized access. We also deploy agentic RAG workflows to further enhance security by dynamically retrieving only the necessary data within a controlled governance framework.
